Crypto Donations

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Crypto Donations FAQs

What is a Crypto Donation?

Crypto Donations is a product that allows you to accept donations in various cryptocurrencies. It’s a simple and effective way to increase the funding options for your cause or project.

When will Crypto Donations go live?

Crypto Donations will go live in Q1, 2024.

Does using Crypto Donations require coding experience?

No. You can set-up your custom, unique donations link on the Dashboard and share it with your supporters with zero code!

What cryptocurrencies can I accept with Crypto Donations?

You can accept the following cryptocurrencies in donations: BTC, ETH, MATIC, BNB, TRX, USDT (ERC-20, MATIC, BEP-20, TRC-20), USDC (ERC-20, MATIC, BEP-20), BUSD, BAT, DOT, VERSE.

Can I set up recurring cryptocurrency donations?

Yes! You can use Crypto Donations for recurring donations.

Can my supporters donate a custom amount in cryptocurrency?

Yes! You can allow custom donation amounts and price it in a fiat currency (e.g. USD, GBP) of your choice.

Can I track the crypto donations I receive?

Yes, you can track all the donations you receive from your Dashboard. You can see the amount, the cryptocurrency used, and the date of each donation.

What happens if a donor sends a different cryptocurrency than the ones I specified?

Don’t worry; if a donor sends a cryptocurrency that you did not specify, the transaction will still go through. Radom has a unique multi-chain scanning system which collects payments even if a customer accidentally pays on the wrong chain e.g. USDC on Polygon instead of USDC on Ethereum.

What fees are associated with using Crypto Donations?

Our fees are listed on the Pricing page. Crypto Donations is included for free.

How do my customers make donations with Crypto Donations?

Your customers can pay in the following ways:

1. Connecting their wallet on the donations page and confirming the transaction with their wallet.

2. Copy and pasting the payment address and amount into their wallet for sending, or in their exchange account for withdrawal.

3. Scanning the QR code with their mobile phone and using a mobile wallet or exchange app.

How quickly do I receive payments for Crypto Donations?

Transactions are processed typically in less than 30 seconds for most cryptocurrencies like ETH, USDC, etc. Cryptocurrencies like Bitcoin may take anywhere from 10 mins to ~1 hour.

Can I use Crypto Donations if I don’t have a website?

Yes! You can send Crypto Donations links via text, email, social media and you can even generate QR codes with your link. It works great for on-the-move campaigns.

Can I offer refunds for donations made through Crypto Donations?

Not currently.

Can I set a minimum or maximum donation amount?

Yes! You can set minimum and maximum amounts in the fiat currency of your choice.

Can donors leave a message or note with their crypto donation?

Yes, donors can leave a note.

Can I offer tax receipts for donations made through Crypto Donations?

Not currently.

Can I customise the look of my Crypto Donation Link?

Yes. When creating a Crypto Donation Link, you can edit the way it looks. You can apply an image or colour to the background, add a profile icon and change the colour of the payment button. You can even create a custom link ( to enhance your brand. Make sure to add your organisation’s details in your Profile to improve it even further.

How can I track the donations received through Crypto Donation Links?

You can track payments on the Billing page or use the notifications dropdown in the Dashboard.

What happens if a donation transaction fails or doesn’t go through?

If a transaction fails, it’s up to your customer to attempt to make another payment. However, if the transaction was confirmed on the blockchain, please contact our support team and share the details of the transaction hash.

What customer support options are available if I have issues with Crypto Donations?

Use the chat support on our website for immediate assistance.

USDC Logo inside a coin illustration

Have any more questions?

Reach out to our sales team for further enquiries.

Contact Sales

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